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Regulated professions

Marketing that keeps you on the right side of your council.

Doctors, attorneys, engineers, advisers and estate agents cannot advertise like a coffee shop. Our templates, copy and automations follow your regulator's advertising rules from day one, and every rule we apply is linked to its source.

Physiotherapist treating a patient in a bright practice room
Illustrative image
How we work

Compliance built in, not bolted on

  • Sourced rules

    Every rule below links to the council code, act or guideline it comes from. Where we could not verify a rule number, we say so.

  • Safe defaults

    Testimonials, superiority claims, guarantees and referral rewards are switched off for professions that prohibit them.

  • You approve

    You stay responsible to your regulator, so nothing goes live without your approval. Specialist review is flagged where needed.

Healthcare - HPCSA and other councils

What health practitioners may and may not advertise

Summary of the Health Professions Council of South Africa ethical rules and social media guidance. Plain-language paraphrase, not legal advice.

Do

Don't

Full healthcare detail per profession, including SANC, SAPC and AHPCSA, is on our healthcare pages.

Other professions

Rules we build into each Industry Growth OS

Legal

  • 'Publicity' covers any reference to a practitioner in any medium, including websites and social media. Code of Conduct para 7.1.1
  • Publicity may not bring the profession into disrepute, misrepresent your services, or compare yourself with or claim superiority over other practitioners. para 7.2.1-7.2.5
  • Do not name a client without prior written consent (property sale or letting adverts excepted); infringing publicity must be withdrawn or corrected. para 7.2.6, 7.3
  • Specialist claims must rest on actual qualifications or experience. para 8.1
  • No touting, no paying for referrals, and no working with anyone whose business is soliciting instructions for you. para 18.9, 18.10, 18.22

Our legal templates switch reviews and testimonials off by default and avoid 'best', 'leading' or 'guaranteed result' language.

Legal Growth OS

Engineering

B-BBEE levels are shown only from a valid certificate or affidavit you upload.

[REVIEW NEEDED BY ECSA-registered professional engineer + SA attorney]

Engineering Growth OS

Financial services

  • Adverts must be approved through documented procedures by a key individual (or senior delegate) and withdrawn or corrected if non-compliant. FAIS General Code s14(2)
  • Adverts must be factually correct, balanced and not misleading; statistics and awards need source and date; key charges and limitations must be stated; no false urgency; nothing 'free' if the client pays indirectly. s14(3)
  • No disparaging of competitors; the provider or product supplier must be named clearly. s14(4)-(5)
  • Keep advert records for 5 years, no negative-option marketing, and offer an opt-out on electronic adverts. s14(7)-(9)
  • State that you are a licensed financial services provider. FAIS Act s8 (subsection not verified)

Insurance products also fall under the Policyholder Protection Rules (Rule 10, advertising), not yet verified by us.

[REVIEW NEEDED BY FAIS compliance officer]

Financial services Growth OS

Property

  • Letterheads and marketing material must state 'Registered with the PPRA'; candidate practitioners must be identified as such. Code of Conduct 4.1, Act s53(1)
  • No adverts that appear to come from the owner, no false statements, no unfounded expert claims, and no advertising at a price other than the mandated price. Code 1.3.4.1-1.3.4.6
  • Boards only with the seller's consent and a real mandate, and within municipal by-laws. Code 1.3.4.8-1.3.4.9
  • The signed mandatory disclosure form must be given to the buyer or tenant before a sale or lease. Act s67

Whether FFC and trust-account statements are required on all marketing (Code 8.34) is still to be confirmed.

[REVIEW NEEDED BY SA property-law attorney / PPRA compliance practitioner]

Property Growth OS

Wellness and EAP

[REVIEW NEEDED BY HPCSA-registered psychologist + POPIA information officer]

Wellness and EAP Growth OS

Logistics

  • Courier and unreserved postal services must be registered with ICASA before operating. Postal Services Act 124 of 1998 s20
  • Delivery-time promises are representations: do not claim delivery windows you cannot meet. CPA s41
  • Do not market goods or services in a misleading, fraudulent or deceptive way, including about price or previous prices. CPA s29
  • No false or exaggerated claims, and no claiming a status, affiliation, approval or registration you do not hold. CPA s41

Dangerous-goods transport has its own road-traffic rules; we only state certifications you upload.

[REVIEW NEEDED BY SA attorney (communications / transport)]

Logistics Growth OS
  • A registered NPO must show its registered status and NPO number on all its documents. NPO Act 71 of 1997 s16(3)
  • Only SARS-approved section 18A organisations may say donations are tax-deductible and issue 18A receipts. Income Tax Act s18A
  • 18A receipts must carry the prescribed details; the required fields were updated in 2026. s18A(2) (2026 fields not verified)
  • Electronic direct marketing (email, SMS, WhatsApp) needs prior opt-in consent or the existing-customer exception, with sender ID and an opt-out in every message. POPIA s69

[REVIEW NEEDED BY Tax practitioner (PBO/18A) or NPO attorney]

NPOs Growth OS

[REVIEW NEEDED BY SHEQ chemist + Act 36 regulatory consultant]

Chemicals Growth OS

All consumer advertising also follows the Consumer Protection Act, the Advertising Regulatory Board Code and POPIA direct-marketing rules. This page summarises rules for marketing purposes and is not legal advice.

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