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Brand Experts
For independent pharmacies ยท SAPC-aware

Repeat scripts, clinic bookings and deliveries on WhatsApp.

Script-ready notifications, clinic-service bookings and delivery requests, with advertising that follows SAPC Good Pharmacy Practice and the Medicines Act.

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  • Live in 24 h or first month free
  • 30-day money back
  • SAPC rules applied
  • No testimonials, ever
Illustrative image: a pharmacist advising a customer at the counter
Illustrative image
Sound familiar?

What gets in the way for independent pharmacies.

1

Chronic customers move to chains with apps.

2

Clinic services (vaccines, BP, family planning) are under-used.

3

Staff spend hours on "is my script ready?" calls.

Patient journey

Find, trust, book, attend, follow up, refer.

How the system carries a patient through your pharmacy, step by step.

  1. STEP 1
    Find

    Google, Maps and referrers find accurate, factual information.

  2. STEP 2
    Trust

    Registration details, clear services and fees, no hype.

  3. STEP 3
    Book

    Online or WhatsApp, 24/7, with an AI receptionist.

  4. STEP 4
    Attend

    Reminders, directions and digital intake cut no-shows.

  5. STEP 5
    Follow up

    Care reminders, recall and private feedback.

  6. STEP 6
    Refer

    Reports back to referrers and easy rebooking.

What you get

Services for independent pharmacies

  • Practice website, live in 24 hours
    Mobile-first, fast, hosted in South Africa, built from your answers.
  • Google Business Profile setup
    Correct categories, hours, services and booking link so you show up on Maps.
  • Social media management
    Unique practice designs, fact-checked posts and a monthly calendar you approve.
  • Newsletters and email campaigns
    Opt-in patient newsletters with health tips and practice news.
  • Online booking calendar
    Patients book 24/7 into real availability, per practitioner and room.
  • AI receptionist (WhatsApp, web, Instagram)
    Answers FAQs, books, reschedules and hands over to your team. Never gives clinical advice.
  • WhatsApp and SMS reminders, no-show deposits
    Fewer empty slots: reminders, confirmations and optional deposits.
  • Follow-up and recall automation
    Home-programme reminders, check-ins and recall for reviews, on the schedule you set.
  • Practice dashboard and monthly report
    Enquiries, bookings, no-shows, recall and channel performance in one view.

Made for independent pharmacies

  • Repeat-script ready notifications on WhatsApp
  • Pharmacy clinic bookings (vaccinations, screenings)
  • Delivery request form
  • Front-shop specials kept separate from medicine information
Sample website preview
sample-pharmacies.sites.brandexperts.co.za
Illustrative image
pharmacy in [your suburb]
Sample Pharmacy Practice
Book online
Repeat-script ready notifications on WhatsApp
Pharmacy clinic bookings (vaccinations, screenings)
Delivery request form
[Name], pharmacy, SAPC reg. no. [number] - shown on every page
Sample layout
Build mine now
Your council's rules, applied

What we will and won't publish for independent pharmacies.

Plain-language rules with links to the source documents. We take the cautious reading wherever a rule is open to interpretation.

Your regulator
South African Pharmacy Council (SAPC)

South African Pharmacy Council

Key advertising rules

  • Claims of superiority over other pharmacies, expressed or implied, or disparaging other pharmacies or products.SAPC GPP rules
  • Publicity that abuses consumer trust or exploits a lack of knowledge, or promotes unsafe or injudicious medicine use.SAPC GPP rules
  • Inducements offered in exchange for prescriptions or orders.SAPC BN 108
  • Advertising scheduled medicines to the public outside what the Medicines Act s18 allows.SAPC GPP rules [REVIEW NEEDED BY SAPC / SAHPRA regulatory specialist]
  • No express or implied superiority claims over other pharmacies.SAPC GPP rules
  • No inducements in exchange for prescriptions.SAPC BN 108
  • Scheduled-medicine advertising limits under the Medicines Act s18.SAPC GPP rules [REVIEW NEEDED BY SAPC / SAHPRA regulatory specialist]

What we will publish

  • Pharmacy name, SAPC registration details, responsible pharmacist
  • Clinic services and hours, factually
  • Front-shop specials on non-medicine products
  • Medicine-safety education

What we will not publish

  • "Cheapest pharmacy" or comparison claims
  • Rewards for transferring prescriptions
  • Promotions of scheduled medicines to the public
  • Testimonials about medicines

Plain-language summary of published council rules, with sources. Not legal advice; you remain responsible for your own advertising as the registered practitioner.

Summaries of published council rules in plain language with sources, researched 19 October 2026. Not legal advice. Items marked [REVIEW NEEDED] await confirmation by the named specialist; until then we apply the cautious reading.

Pricing

Buy online today.

Recommended for independent pharmacies: Growth OS Clinic. Or start with a website plan and add the rest later.

Founders' Offer: 30% off Growth OS for 12 months, setup waived (first 50 customers)

Website Factory
Website Launch - Live in 24 hours. Pay monthly.

Up to 3 pages, built from your 10 answers ยท Live within 24 hours of your answers, or your first month is free ยท Free .co.za domain while subscribed (or a free yourname.sites.brandexperts.co.za address)

R249/mo
Build my site
Website Factory
Website Business - Bookings and payments built in.

Up to 8 pages ยท Online booking calendar with email reminders (WhatsApp reminders as an add-on) ยท Online payments and deposits (card, instant EFT)

R599/mo
Build my site
Healthcare Growth OS

Practice

One practitioner. A full diary.

R4,999/mo
R3,499/mo
Founders' price for 12 months, then R4,999

Best for: Solo practitioners and two-person practices

  • Website Business with online booking and payments
  • AI receptionist on WhatsApp, web chat and Instagram
  • WhatsApp reminders and no-show deposits
  • Recall and follow-up automation
  • Private patient-feedback surveys (no public testimonials)
  • 4 patient education articles a month
  • Clinician review of public content
  • Practice dashboard and monthly report
Start 14-day free trial Or book a 15-min call
Most chosen
Healthcare Growth OS

Clinic

Every practitioner, every room, booked.

R12,999/mo
R9,099/mo
Founders' price for 12 months, then R12,999

Best for: Multi-practitioner practices and day clinics

  • Everything in Practice
  • Up to 8 practitioner calendars and pages
  • Social media: 12 fact-checked posts a month
  • Google Ads management (ad spend separate)
  • Local SEO and Google Business Profile
  • Explainer video every quarter
  • Referrer (GP and specialist) outreach kit
  • Monthly strategy call
Start 14-day free trial Or book a 15-min call
Healthcare Growth OS

Group

Your growth department, for the whole group.

R29,999/mo
R20,999/mo
Founders' price for 12 months, then R29,999

Best for: Groups, networks, pharmacies with clinics, occupational health providers

  • Everything in Clinic, for up to 5 branches
  • Unlimited practitioner calendars
  • Social media: 24 posts a month plus reels
  • Meta and Google ads (ad spend separate)
  • Branding refresh and half-day photo shoot each year
  • Corporate and employer enquiry funnels
  • Dedicated account team, quarterly growth review
Buy now Or book a 15-min call

Just need the phones answered? AI Receptionist from R2,299/mo, 14-day free trial. All plans exclude ad spend. 30-day money-back guarantee.

Compare what each plan includes for independent pharmacies
ServiceWebsite LaunchWebsite BusinessGrowth OS PracticeGrowth OS ClinicGrowth OS Group
Create
Practice website, live in 24 hours
Mobile-first, fast, hosted in South Africa, built from your answers.
Rule 4 details (name, profession, category, registration number) on every page footer.
Market standard (UK agencies, SA agencies)
Market
Google Business Profile setup
Correct categories, hours, services and booking link so you show up on Maps.
Brand Experts original
Social media management
Unique practice designs, fact-checked posts and a monthly calendar you approve.
Every post passes our checker plus a human review before it is scheduled.
Market standard (UK agencies, SA agencies)
Add-on
Newsletters and email campaigns
Opt-in patient newsletters with health tips and practice news.
Only to patients who opted in (POPIA s69).
Market standard (UK agencies)
Book
Online booking calendar
Patients book 24/7 into real availability, per practitioner and room.
Brand Experts original
AI receptionist (WhatsApp, web, Instagram)
Answers FAQs, books, reschedules and hands over to your team. Never gives clinical advice.
Brand Experts original
WhatsApp and SMS reminders, no-show deposits
Fewer empty slots: reminders, confirmations and optional deposits.
Brand Experts original
Add-on
Retain
Follow-up and recall automation
Home-programme reminders, check-ins and recall for reviews, on the schedule you set.
Brand Experts original
Manage
Practice dashboard and monthly report
Enquiries, bookings, no-shows, recall and channel performance in one view.
Market standard (UK agencies)
Questions

For independent pharmacies

Can we advertise specials?+

Front-shop specials on general products, yes, factually. Medicines follow the Medicines Act and SAPC rules, and we never offer incentives for prescriptions.

Who checks the copy against the rules?+

Every page and post runs through our rule-based checker, then a human review. On Growth OS plans, public content is also reviewed by a registered healthcare professional before publishing. Brand Experts' founder is an HPCSA-registered physiotherapist. Final responsibility for your advertising stays with you as the registered practitioner.

Is this legal advice?+

No. We apply the published council rules in plain language and cite them. Where a rule is open to interpretation we mark it for review by an ethics specialist and choose the cautious option.

How fast can we go live?+

Website plans go live within 24 hours of your answers and payment, or your first month is free. Growth OS onboarding takes about two weeks.

Can we cancel?+

Yes. There is a 30-day money-back guarantee on the monthly fee. Website plans have a 12-month term; Growth OS is month to month.

No testimonials appear on this page by design: patient reviews used to promote practitioners can be canvassing under HPCSA guidance. Images of people are illustrative.

Sources

  1. 1.Good Pharmacy Practice Manual and associated SAPC rules (rules under section 35A of the Pharmacy Act 53 of 1974), South African Pharmacy Council, Current consolidated edition.
  2. 2.Rules relating to the Code of Conduct (Board Notice 108 of 2008), South African Pharmacy Council, 24 October 2008.
  3. 3.Code of Advertising Practice, Section II (substantiation clause 4.1; testimonials clause 10), Advertising Regulatory Board (successor to the ASA of South Africa), 2020 consolidation.
  4. 4.Protection of Personal Information Act 4 of 2013 (health information is special personal information, s26-s32), Information Regulator (South Africa), In force 1 July 2021.
Also built for

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  • Live in 24 h or first month free
  • 30-day money-back guarantee
  • POPIA-ready forms
  • HPCSA-aware copy
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